Support

Implementation

Support Services

Local Configuration

Implementation

Getting the implementation of a new information system right is an essential foundation for achieving the ongoing benefits that are being sought, and supporting clients during the implementation stage of Quartz is a key part of Portico’s service.

Portico have considerable experience in this area having implemented operational system at over 30 awarding organisations. Managing system implementations is also a core area of our consultancy work, particularly in the public sector regarding large NHS and social care IT systems, and we believe that all of our clients benefit from our wide range of skills and experience in this area. The Portico staff supporting Quartz implementation understand awarding organisation processes and issues in depth as well as bringing expertise in the Quartz system.

Implementation timescales

A hosted Quartz service can be up and running for a new client within a couple of days. However, the typical implementation period is one to two months. This allows the awarding organisation time to prepare and Portico to complete data migration. This also gives awarding bodies time to brief centres/providers on plans for moving to electronic registrations and awards.

Implementation approach and services

The Quartz implementation process has been designed to minimise the cost and effort involved, but the approach is tailored to each individual client in order to fit with their local requirements, skills, timescales, etc. There are core services needed for all Quartz implementations (e.g. installation, configuration, and training) but we can offer implementation support in all the areas listed below:

  • Implementation planning and project management
  • Installation of Quartz on your server, or provision of a hosted service
  • Local configuration work, for example, local branding of QuartzWeb and certificate templates
  • User training and support
  • Data migration
  • Integration with other local systems
  • Change management and benefits realisation support

 

 

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Portico Consulting Ltd

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